This page is for founders, agencies, and IT shops packaging Klox under their own name. It is not a consumer setup guide — end users still download your app build and press Connect.
Maintenance Window may appear in your stack — website, comments, installers, or admin tools. None of that replaces the VPN protocol or adds a secret "Maintenance Window mode" inside the tunnel.
White-label VPN partners often ask how Maintenance Window fits next to a branded Klox client. Short answer: branding, billing, and support are yours; the tunnel is still WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
We keep commercial facts upfront: consumer pricing reference is $2.83/month on the yearly plan with 7-day money-back on your first purchase; partner economics live on /white-label and /reseller.
Looking for a reliable VPN?
KloxVPN — from $2.83/month. Apps for every device.
What Maintenance Window is in your stack
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Partners grep builds, store listings, and support macros for strings like `Maintenance Window`. That is a packaging question: does the name still ship, should it be renamed, or removed?
It is not a request for a new protocol. Klox white-label ships the same four-protocol core consumers get.
Document decisions in your runbook so marketing and engineering do not talk past each other.
- 1Skim the diagram above.
- 2Do the numbered steps once on your real network.
- 3Use the FAQ if a sentence was too long.
- 4Follow one related article — not ten tabs.
How to read this page
| Channel | Who writes | Must contain | Wrong use |
|---|---|---|---|
| Scheduled status component | Brand, from operator facts | Start, end, zone, impact | Emergency language, fake 100% badge |
| Email / in-app banner | Brand | Same clock as status | A second timezone, a different end |
| Support macro | Brand desk | Link the window, workaround | Invent a city, offer a yearly refund |
| App Store What's New | Brand, for a binary | Version facts only | Tuesday night maintenance |
| Postmortem page | After, if it slipped | Overrun, not a thriller | Root-cause fanfic for planned work |
A Tuesday night window does not belong in App Store What's New.
— KloxVPN operator notes
Cloudflare Learning: What is a VPN?
Wikipedia: Virtual private network
Mullvad servers (competitor specimen: status and scheduled maintenance)
Store vs tunnel
App Store screenshots and Play listing text are marketing surfaces. The tunnel handshake is engineering. Keep tickets separated.
Run quarterly content audits on blog posts that mention `Maintenance Window` so partners do not contradict each other.
When users mention Maintenance Window
If a subscriber cites `Maintenance Window` in a ticket, clarify whether they mean your website, your installer, or a VPN error message.
Keep marketing, engineering, and support in one thread when `Maintenance Window` changes. Silent renames cause refund spikes.
What the tunnel still does
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Store reviewers compare screenshots to real behavior. Mislabelled `Maintenance Window` strings are an easy rejection reason.
You inherit server capacity, protocol maintenance, and core app updates from Klox infrastructure. You own front-line support and brand promise.
Do not promise features Klox does not ship — extra protocols, unlimited devices beyond plan limits, or compliance badges you cannot show.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Device cap
five devices per subscription is still enforced. Your pricing page should say so clearly.
When unsure, link to /white-label instead of improvising specs in sales email.
Protocol choice
WireGuard first, OpenVPN fallback — same as consumer. Document that in partner FAQs.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Branding checklist around Maintenance Window
Keep /download logic in mind: consumer links on your domain should point to your build, not klox.app, unless that is intentional.
If you rebrand, update every surface in one release when possible. Half-old names confuse users and app review.
Confirm `Maintenance Window` still appears where you expect: installer metadata, about screen, support templates, and marketing site.
Store reviewers compare screenshots to real behavior. Mislabelled `Maintenance Window` strings are an easy rejection reason.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Comments and CMS plugins
Some partners embed comment systems or CMS tools named `Maintenance Window`. That is website plumbing, not VPN configuration.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
2FA and admin panels
Protect reseller panels separately. See admin 2FA checklist if you have not locked down logins.
When unsure, link to /white-label instead of improvising specs in sales email.
Support scripts that work
Escalate tunnel failures to infrastructure. Escalate storefront or installer naming to your release manager.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Store reviewers compare screenshots to real behavior. Mislabelled `Maintenance Window` strings are an easy rejection reason.
Ask: OS, app version, protocol, and whether Connect ever worked on another network. Only then dig into build strings like `Maintenance Window`.
Never tell a user to edit Linux sysctls because a partner string appeared in a log — that is a different team.
Refund policy
Mirror 7-day money-back on your first purchase in your terms or explain differences in writing before checkout.
Reseller and white-label paths differ; pick one story on your homepage.
Launch week
Use launch checklist so `Maintenance Window` questions do not land on day one.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
What not to promise
Point enterprise buyers to /trust-center for what Klox publishes today, then add your own policies honestly.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Reseller and white-label paths differ; pick one story on your homepage.
White-label is speed to market with a proven tunnel — not a license to invent physics.
Run quarterly content audits on blog posts that mention `Maintenance Window` so partners do not contradict each other.
Competitor comparisons
Compare features you ship. Avoid review-farm copy; it ages badly and triggers store rejection.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Next step
Talk to sales via /white-label when you are ready to ship glass with your logo.
Reseller and white-label paths differ; pick one story on your homepage.
Release checklist when Maintenance Window appears in builds
Archive old screenshots so marketing does not resurrect retired strings.
Partners win when support scripts are boring and accurate. Excitement in copy usually means someone promised a protocol feature that does not exist.
Search your repo and CI artifacts for `Maintenance Window` before every store submission.
Update release notes if `Maintenance Window` is user-visible.
Run smoke tests: install, connect WireGuard, switch to OpenVPN, sign out, reinstall.
App review
Apple and Google reject inconsistent VPN claims. Keep copy aligned with actual protocols.
Run quarterly content audits on blog posts that mention `Maintenance Window` so partners do not contradict each other.
Versioning
Tag builds that change `Maintenance Window` so support can map tickets to releases.
Keep marketing, engineering, and support in one thread when `Maintenance Window` changes. Silent renames cause refund spikes.
Partner FAQ snippets
Q: Refunds? A: Honor 7-day money-back on your first purchase or publish your own policy clearly.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Q: Can we sell unlimited devices? A: Only if your commercial plan allows it; default is five devices.
Store reviewers compare screenshots to real behavior. Mislabelled `Maintenance Window` strings are an easy rejection reason.
Your brand promise should match Klox capabilities: WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, honest refund language.
Sales
Point enterprise buyers to /trust-center for published policies.
When unsure, link to /white-label instead of improvising specs in sales email.
Reseller
Reseller program if you want volume without full white-label.
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Long-term maintenance
Keep a single internal doc listing approved product claims.
Train new support staff on tunnel vs branding tickets in the first week.
Schedule quarterly reviews of strings like `Maintenance Window` across website, app, and support macros.
Collect user feedback on confusing labels — rename in the next release rather than debating in chat.
When Klox updates core apps, regression-test your branded build before wide release.
Branding
Document which version removed or renamed `Maintenance Window` so SEO pages like this one stay truthful.
Contact
White-label for partnership questions.
When unsure, link to /white-label instead of improvising specs in sales email.
Key Takeaways
Key takeaway: Maintenance Window is part of your brand or stack — not a new tunnel protocol. Klox white-label still ships WireGuard, OpenVPN, OpenConnect, and Shadowsocks on five devices.
White-label · Launch checklist · Download reference app
Document naming decisions, split support tickets, and do not promise features the core app does not have.
Related Resources
Launch your branded VPN
KloxVPN — WireGuard, OpenVPN, OpenConnect, and Shadowsocks, five devices, $2.83/month on the yearly plan. 7-day money-back on your first purchase.
Explore white-labelFrequently Asked Questions
KloxVPN Team
Experts in VPN infrastructure, network security, and online privacy. The KloxVPN team has been building and operating VPN services since 2019, providing consumer and white-label VPN solutions to thousands of users worldwide.